Mr Soot has launched same-day sweeping appointments across Manchester as the company takes its renowned levels of excellent customer service to even greater heights.
Mr Soot Priority lets customers who book online before 10.30am on a weekday get their chimney swept the same day, with a certificate issued by the HETAS-approved company on completion.
The launch comes as households start lighting fires and stoves for the winter, when many sweeps are booked up for weeks.
Mr Soot founder David said the service is for customers whose deadlines don’t fit a waiting list.
“An increasing number of customers are turning to Mr Soot because of our excellent availability.
“Our team of HETAS approved technicians are usually able to get to people within just days. But the new Mr Soot Priority Service raises the bar.
“The deal is simple – book before 10.30am and for all eligible households, we’ll have a HETAS approved sweep technician with you by the end of the day.
“This is a massive shake up in a sector where customers are sometimes left languishing on waiting lists for weeks or months during autumn and winter for a simple sweep or inspection.””
Inittially being launched in the Manchester postcode area only, Mr Soot hopes to roll the service out to more areas soon.
“At Mr Soot, we are always looking for new ways of giving excellent customer service,” continued David.
“We have a dedicated Appointments Team and a team of HETAS professionals who are actually trained in customer service.
“We don’t just talk the talk, we walk the walk. That’s why our growth is the talk of the industry, and has even been picked up by the national media, such as the Daily Mail, Telegraph and the BBC.
“We look forward to welcoming people to our new Mr Soot Priority service and continuing our mission to providing excellent customer service.”
For full details of Mr Soot Priority Manchester, click here.
